When considering the legitimacy of BeenVerified, a website that offers background check services, it’s important to investigate its accuracy, customer feedback, and adherence to legal standards. BeenVerified aggregates information from a variety of public record sources, allowing users to perform people searches, reverse phone lookups, and access various other public records. It has become a popular tool for those looking to learn more about acquaintances, potential dates, or anyone else.
However, the convenience of access to such information raises questions about the service’s accuracy, the unexpected charges customers might incur, and the ease of opting out or obtaining refunds. User experiences can vary widely, with some finding the service invaluable for gaining insights into the backgrounds of individuals, while others encounter challenges with the data’s accuracy or the service’s billing practices.
Key Takeaways
- BeenVerified offers user-friendly background check services, though experiences may vary.
- Customers should be aware of the potential for billing issues and the accuracy of reports.
- It’s possible to cancel subscriptions, but users should understand the process to avoid complications.
What Is BeenVerified?
BeenVerified is a tool we utilize when we need to check someone’s background or verify their public records. It’s designed to help us understand who we might be dealing with and to ensure the information we hold is reliable.
Core Services
Background Checks:
- Comprehensive Reviews: We use BeenVerified for conducting in-depth background checks that compile data from numerous public records.
- People Search: This function lets us quickly find contact details, associates, and relatives, enhancing our ability to connect with individuals or verify their identities.
Company Background
Trusted and Recognized:
- Founded to provide easy access to public records, BeenVerified has earned recognition in the field, featuring in prominent publications.
- User-Focused Platform: BeenVerified is focused on delivering a user-friendly experience to help individuals and companies make informed decisions.
Scope of Search Capabilities
- Nationwide Public Records: We depend on BeenVerified to search through various databases across the United States, tapping into a wide range of public documents.
- Varied Data Points: BeenVerified’s scope includes criminal records, contact information, property records, and more, giving us a broad lens to view someone’s public footprint.
Signing Up and Getting Started
When we sign up for BeenVerified, we’re stepping into the realm of easy-access public records and background checks. Let’s go through the process from creating an account to understanding the subscription and trial options available.
Creating an Account
To start using BeenVerified, we first need to create an account. This is a straightforward process that requires us to provide some basic information like our name, email address, and a password. Once we’ve entered our details, we’ll typically receive a confirmation email that includes a link to verify our account and lead us to the login page.
Subscription Options
Monthly Subscription:
- Cost: $29.99/month
- Access: Full reports and unlimited searches
Quarterly Subscription:
- Cost: $58.47 for three months (works out to $19.49/month)
- Access: Full reports and unlimited searches
Payment for the selected subscription is usually made through credit card or other online payment options, ensuring a seamless and secure process.
Free Trial Availability
BeenVerified may offer a trial period for us to experience their services, often advertised for a minimal cost. However, careful attention should be given to the trial terms, as it can automatically roll into a full subscription. It’s essential for us to remember to cancel within the trial period if we decide the service isn’t right for us.
Using the BeenVerified App
When we talk about the BeenVerified App, we’re referring to a user-friendly tool that simplifies our background search needs. Our experience is centered around its robust features and the ease of which it seamlessly integrates with various devices.
App Features
- People Search Engine: We can quickly search for individuals across the USA, pulling information from various public records into one report.
- Contact Details: It’s straightforward for us to find contact information, such as phone numbers and addresses, for nearly anyone we’re looking for.
- Simplified User Experience: We navigate through a clean and intuitive interface that guides us to the information we need.
- Regular Updates: Up-to-date information ensures that we’re not looking at outdated details when we search.
Compatibility with Devices
- iOS and Android: Whether we’re using an iPhone or Android, the BeenVerified App is tailored to work across both platforms.
- Tablets and Mobile Phones: We enjoy full functionality whether we’re on a tablet or mobile phone, ensuring flexibility in how and where we conduct our searches.
By focusing on functionality and cross-device compatibility, the BeenVerified App provides us with a reliable way to conduct people searches wherever we go.
Understanding BeenVerified Reports
When we explore BeenVerified reports, we’re looking into a trove of public information compiled in one place. Our focus is on understanding what’s inside these reports, how reliable the information is, and how we can access it.
Types of Information Included
BeenVerified reports are designed to be comprehensive, often including a variety of details. Typically, reports encompass criminal records, addresses, aliases, and sometimes even social media profiles. Here’s a brief rundown of what we can usually expect:
- Personal Identification: Full name, birth date, and possible photographs.
- Location History: Current and past addresses.
- Criminal History: Arrests, convictions, or any criminal records.
- Financial Information: Bankruptcies or any public financial records.
- Social Footprint: Potential social media profiles and online presence.
Accuracy of Data
The reliability of BeenVerified’s data is paramount to us. While the accuracy of the information provided can vary, BeenVerified aims to aggregate data from reputable public records and other publicly available information. However, it’s vital to bear in mind:
- Data Sources: BeenVerified compiles records from government and other available databases.
- Up-to-Date Information: The information might not always reflect the most current data due to the nature of public records collection.
Report Accessibility
Ease of access to these reports is a key aspect of BeenVerified’s service. Whether we’re checking on a potential date or looking into our own digital footprint, it’s essential that the report accessibility is user-friendly. Here’s what aids our experience:
- Clear Layout: Information is structured in a readable format, simplifying the digestion of data.
- Search Tools: Various search capabilities help pinpoint specific information like vehicles or properties.
Pricing and Payment Options
As we explore BeenVerified, it’s important to consider the financial aspect of using their services. We’ll go over what you can expect in terms of cost and how you can pay for these services.
Cost of Services
BeenVerified offers several subscription plans. A one-month subscription will set you back $26.89, while opting for a three-month subscription costs $52.44 in total. It’s worth noting these prices are more affordable when you commit to the service for a longer period. Some reports may require a premium, such as accessing more detailed information including judgments, liens, and permits. This is known as Premium data, which incurs additional costs.
Accepted Payment Methods
Our payment options are designed to be convenient. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. For those who prefer online payment systems, we’re pleased to offer PayPal as an alternative method. This ensures secure and hassle-free transactions, so you can focus on accessing the information you need without worrying about payment issues.
How to Cancel Your Subscription
If you’re looking to cancel your BeenVerified subscription, we’ve outlined a straightforward process for you. Here, we’ll guide you through the necessary steps using BeenVerified’s cancellation process, how to reach customer support for cancellation assistance, and what to understand about the refund policy.
Cancellation Process
To cancel your BeenVerified membership, start by logging into your BeenVerified account. Once there, look for the “Account Settings” or similar option, which usually contains the membership or subscription details. In this section, you should locate a “Cancel Subscription” or “Cancel Membership” link. After clicking that link, follow the prompted steps, which may include confirming your email address and opting out. For a detailed guide, check out this explanation on how to opt out of BeenVerified.
Customer Support for Cancellation
If you prefer personal assistance or encounter any issues while attempting to cancel your subscription, reaching out to BeenVerified’s customer service is the next step. You can get in touch with the BeenVerified customer service team via their contact information, such as a phone number provided on their site. For instance, the customer service can be contacted on 1-888-579-5910 for direct support. Have your member ID handy when calling, as it will expedite the process.
Refund Policy
Understanding BeenVerified’s refund policy is crucial before you make a cancellation. Generally, automatic renewals are non-refundable, but BeenVerified may consider providing a refund on a case-by-case basis. If you believe you’re entitled to a refund, be prepared to explain your circumstances to customer support. Keep in mind that any refunds are typically processed to the original method of payment. For the specifics regarding BeenVerified’s refund policy, it’s best to review their terms of service or reach out to their customer support directly.
Customer Service and Support
We’ll be exploring what users can expect when they reach out for help and what the consensus is on the quality of BeenVerified’s customer service.
Contacting Customer Service
When you need assistance, contacting BeenVerified’s customer support can be done through several channels. Users can call toll-free or send an email, with support available from 6am to 11:30 pm Eastern Standard Time, seven days a week. The customer service team is committed to providing help on a range of inquiries, from billing issues to help with using their services.
Contact Information:
- Phone: Toll-free number provided on the website.
- Email: Support email listed on the website.
User Reviews and Feedback
On Trustpilot, customers have shared their experiences with BeenVerified’s customer service. While feedback varies, several users have pointed out that the customer responses can be quite detailed, ensuring that client concerns are thoroughly addressed. It’s important for us to highlight transparent and honest feedback, so here’s what some users have said:
- Positive Note: “The customer support team is always happy to help.”
- Consideration: “Read the info VERY carefully before signing for trials.”
By understanding users’ viewpoints, we get a clearer picture of the reliability and responsiveness of BeenVerified’s customer service.
Privacy and Opt-Out Options
When using BeenVerified, we understand that the privacy of our personal information is paramount. Below, we discuss the data privacy practices of BeenVerified and provide a straightforward guide to opting out if you choose to remove your information from their platform.
Data Privacy Practice
BeenVerified acknowledges the importance of privacy and claims to comply with all applicable privacy laws and regulations. This service conducts searches using data available in the public domain, such as property records, court records, and other legally accessible documents. Despite this, they ensure users that personal information is handled with care, aiming to maintain the confidentiality and integrity of the data collected.
Opt-Out Procedure
For those of us wishing to remove our personal information from BeenVerified, they have provided an opt-out procedure. Here’s how we can go about it:
- Locate the BeenVerified Opt-Out page.
- Conduct a search for our record using our first and last name.
- Identify the correct record among the results.
- Submit an opt-out request by entering our email. Then, we’ll need to check our email for a verification link from BeenVerified.
- Click the verification link in the email to complete the opt-out process.
Following these steps should result in the removal of our personal information from BeenVerified, allowing us to take control of our online privacy.
Comparing BeenVerified to Other Services
When assessing BeenVerified, it’s essential we look at how it positions itself among competitors and what distinctive features it offers. Let’s explore how it stacks up against other services in the realm of background checks and people searches.
Competitors and Alternatives
- Intelius: Offers a similar range of services as BeenVerified, but it’s known for providing a detailed report that includes connections between people, which can be particularly useful for those researching their family tree.
- TruthFinder: This service dives deep into public records, providing comprehensive background checks that may include criminal records, which can be crucial for personal safety concerns.
- US Search: An older player in the market that has a straightforward interface but may not offer as detailed information as BeenVerified.
| Service | Features | Report Details | User Experience |
|---|---|---|---|
| BeenVerified | People search, vehicle lookup, email and phone lookup | Includes work history, but varies in accuracy | User-friendly interface with apps available |
| Intelius | People search, background checks, public records | Detailed connections reporting | Interface may be less intuitive than BeenVerified |
| TruthFinder | Background checks, people search, criminal records | Emphasizes detailed criminal history | Offers a thorough report, but the cost factor can be a limiting factor |
| US Search | People search, background checks | Considered less detailed than other services | Simpler interface which might not be up to modern design standards |
Distinctive Features
- BeenVerified: Stands out with its user-friendly design and mobile apps, letting us conduct searches on-the-go. It also offers a variety of searches like reverse phone lookup and vehicle searches, making it versatile.
- Other Services: Companies like Intelius might shine with their deep historical information linking, while TruthFinder could be preferred for its intensive criminal record details.
In our array of options, we find that BeenVerified offers a balance that caters to general public record searches with a focus on usability and accessibility. Its multi-platform presence ensures that we can stay informed no matter where we are.
Legal and Compliance Considerations
When we consider whether BeenVerified is legitimate, it’s crucial to focus on how the service aligns with legal standards and complies with various regulations. Here we’ll examine the specifics of compliance with the Fair Credit Reporting Act (FCRA) and additional state and federal guidelines.
FCRA Regulations
The Fair Credit Reporting Act (FCRA) is a federal law that governs how consumer reporting agencies can collect, disseminate, and use personal information. It’s important for us to know that BeenVerified is not a consumer reporting agency as defined by the FCRA, which means the information obtained from BeenVerified cannot be used for employment screening, tenant screening, or for credit or insurance eligibility purposes. In essence, BeenVerified respects the limitations set by the FCRA and alerts users not to use the information in any way that would violate these regulations.
State and Federal Guidelines
Navigating through State and Federal Guidelines can be complex, but we can appreciate that BeenVerified operates within the boundaries of the law. Both state and federal laws dictate how public records and personal data can be accessed and used. BeenVerified aggregates information that is already available in the public domain and complies with these legal requirements. This ensures that the service adheres to the key principles of compliance and maintains its legitimacy as a public records search engine.
Real User Experiences
When exploring BeenVerified, we’ve gathered insights from various users who’ve interacted with the service, sharing their perspectives through testimonials and detailed case studies.
Testimonials
Satisfaction with Customer Service: Many users have expressed their contentment with the customer service provided by BeenVerified. According to an account on TrustPilot, although there was some confusion with the trial offer, the service team was helpful in resolving their issues.
Insights from Reviews: Online reviews are a great tool for understanding a product, and that’s precisely the case with BeenVerified. The ConsumerAffairs website showcases a high average rating, underscoring users’ overall positive reception of the service.
Case Studies
Featured in Major Publications: Our platform’s legitimacy is further supported by features in renowned publications. For example, BeenVerified has been mentioned by The New York Times, contributing to its credibility in the public eye.
Detailed User Experience: Some users have gone beyond reviews, providing comprehensive case studies on their use of BeenVerified. These narratives often highlight the service’s ability to consolidate vast amounts of public data, making personal background checks less time-consuming and more efficient.
Frequently Encountered Issues
In our efforts to provide accurate background check services, we’ve observed a range of issues that users might encounter. We are dedicated to helping our users understand these issues and aid them in navigating to solutions.
Common Errors and Corrections
Mistakes Happen: We have found that errors can occasionally occur in reports. These might range from outdated personal information to mistaken identity. It’s important for us to work together to identify and correct any inaccuracies. When you come across information that doesn’t seem right, we encourage you to notify us immediately.
How to Correct Errors:
- Review the Report: Go through the details carefully.
- Identify Inaccuracies: Mark any specific pieces of information that are incorrect.
- Contact Support: Reach out to us with the inaccuracies clearly listed.
Dispute Resolution
Raising a Dispute: If you believe your BeenVerified report contains errors, filing a dispute is a straightforward process. We take disputes seriously and endeavor to resolve them in a timely manner.
Dispute Process:
- Contact Our Support Team: Let us know the specific details of your dispute.
- Supply Accurate Information: Provide us with the correct information to ensure accuracy in our reports.
- Follow Up: We’ll work with the data sources to correct any errors and provide an updated report.
By addressing errors and resolving disputes, we strive to maintain the integrity and accuracy of the information we provide. Our goal is to ensure that our users have access to the most current and correct data available.
Future Developments and Updates
In our pursuit of enhancing our service, we’re excited to share some noteworthy expansions and improvements that will benefit our users. Our team in New York is dedicated to implementing these updates to ensure that our platform remains a valuable resource.
Upcoming Features
- Enhanced Search Capabilities: We’re gearing up to roll out an advanced search feature that will integrate seamlessly with Google’s algorithm, providing more detailed and accurate results.
- Mobile App Innovations: Our mobile app will soon include new functionalities to cater to our on-the-go users, ensuring that background checks can be performed with just a few taps.
Platform Improvements
- User Interface Update: Our commitment to a user-friendly experience will be reflected in the latest update of the interface, designed to be more intuitive and navigable.
- Customer Support Expansion: To better support our clientele, we’re expanding our customer service operations, which will include more real-time assistance options.
Conclusions
When assessing BeenVerified’s legitimacy, there’s a consensus that the service operates legitimately. Using this platform, we can access public records with relative ease, confirming that it’s an established and reliable method for background checks. It should be comforting to note that BeenVerified often appears in major publications, which enhances its credibility.
From user feedback, it’s apparent that inaccuracies can occur, as with any service relying on public databases. While BeenVerified makes the retrieval of public information more convenient, we should keep in mind that the accuracy of these details hinges on the reliability of the sources.
| Criteria | Overview |
|---|---|
| Legitimacy | Established as legitimate |
| Reliability | Generally reliable with some caveats |
| Scam Concern | Not identified as a scam |
| Exceptional | Can save hours of individual research |
To address any concerns of a potential scam, the straightforward access to public records BeenVerified provides assures us it operates above board. It’s not designed to deceive but to compile publicly available information into a more user-friendly format.
So, is BeenVerified exceptional? Well, it certainly simplifies a process that would otherwise be tedious and time-consuming. Our research saves us significant time, thanks to BeenVerified’s platform.
In our journey for transparency and easy access to information, services like BeenVerified prove to be useful allies. As long as we use them sensibly and understand their limitations, they can be a valuable resource in our toolkit.
References
When we explore the legitimacy of BeenVerified as a service, we dive into various sources. These help us understand not only user experiences but also the company’s practices and history.
Citing Sources
To substantiate our commentary, we have referred to user-generated reviews and official ratings. For
Frequently Asked Questions
In this section, we’ll address some common inquiries about BeenVerified to aid in understanding the service’s capabilities and limitations.
How can I cancel my BeenVerified subscription?
To cancel our BeenVerified subscription, we can follow simple cancellation instructions provided by the platform. We have the option to contact their customer service or manage our subscription settings directly through our account.
What reactions can I expect from the person I’ve searched for on BeenVerified?
The person we’ve searched for on BeenVerified typically won’t know they’ve been looked up. The platform is designed to protect our privacy during searches, though it’s important to use this information responsibly.
Are there any legal concerns associated with using BeenVerified’s services?
When using BeenVerified, we must ensure that we comply with all applicable laws, including the Fair Credit Reporting Act (FCRA), as the service is not a consumer reporting agency and not to be used for employment or tenant screening.
How accurately does BeenVerified report information?
BeenVerified aims to provide accurate and up-to-date information by aggregating data from various public records, but occasionally errors or omissions can occur, as with any service reliant on public data sources.
Can I use BeenVerified without incurring any charges?
BeenVerified operates on a subscription basis, and while there may not be a free trial available, sometimes limited information can be accessed without payment. For comprehensive search capabilities, a subscription is required.
What have users said about BeenVerified on the Better Business Bureau (BBB)?
Users have shared their experiences and provided ratings on BeenVerified’s BBB profile. For detailed feedback and an overview of the company’s performance, we suggest reading reviews on the BBB website for transparency.
